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Market Dojo
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Our easy-to-use eSourcing software allows procurement teams to effectively manage data, minimise costs, and mitigate risk while delivering real value.Support
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Recent Articles
How to CC Collaborators into event correspondence
What's the issue you're facing? I am trying to CC my Collaborators into my events correspondence. How do I do this? Solution 1. To CC in collaborators you will first want to navigate to the Collaborators tab in your event and click on the "Edit" ...Can I Proxy Bid on behalf of a participant?
What's the issue you're facing? A participant is unable or unwilling to submit their bid using Market Dojo. Can I proxy bid on their behalf? Solution Yes, this is possible, even if the Participant has not registered. However, please note that they ...How do I contact Market Dojo support?
If you need to contact Support you have several options available to you. You can contact us via email, phone, submit a ticket via the portal or speak to us via Live Chat. Email Us You can email us at support@marketdojo.com. Call Us Call us on +44 ...How to configure SSO integration using SAML
What is the issue you're facing? I would like to configure SSO integration with Market Dojo using SAML Solution Understanding SAML This article explains how to integrate Market Dojo with SAML. It also explains the features that are, and are not ...How to accept an invite to a Sourcing event
What is the issue you're facing? A host has invited me to an event and I want to accept the invitation. How do I do this? Solution Please see below steps on how to accept invite: UNREGISTERED USER On the invite email if you click on the below link: ...
Popular Articles
I am a supplier, I have received an invite but I cannot get access to the event
There are two ways to gain access to an event. 1) If you received a specific invitation e-mail, usually with the subject line like “New supply opportunity for....”, then in that e-mail is an activation link that takes you to the sign up page, where ...Can I remove documents that I have uploaded
What is the issue you're facing? I would like to remove some documents that I have uploaded. How can I do this? Solution Unfortunately, it is not possible for participants to remove files that you have uploaded. This is because it is possible that ...I have tried to sign up but it says my email has been taken so how should I proceeded.
What is the issue you're facing? I have tried to sign up but it says my email has been taken. What do I do now? Solution This usually happens when the person running the event has already registered you on your behalf. You may see a message like ...I have submitted my questionnaire, but want to edit it?
What is the issue you're facing? I have submitted my questionnaire, but I need to change something. How can I edit it? Solution Depending on the settings the Host has applied there are 2 ways to do this. Option 1 1. Go to the questionnaire and in the ...Why can I not access the documents?
What is the issue you're facing? I'm not able to see documents for this event. Why is this? Solution Some documents will be part of the invitation - These can be seen in your invitation email. To see other documents you may need to accept the ...