Knowledge Base
Market Dojo
For queries related to Market DojoSourcing
Our easy-to-use eSourcing software allows procurement teams to effectively manage data, minimise costs, and mitigate risk while delivering real value.Supplier Onboarding
Seamlessly integrated into our suite of eProcurement solutions, Supplier Onboarding is designed to support fast-paced and effective supplier onboarding.New Features
Please see the new features we have recently releasedCross Module
For help with items that are used across multiple modulesSupport
Contacting support
Recent Articles
I'm having issues logging in
What's the issue you're facing? I'm having issues with logging in to Market Dojo. What can I do? Solution If you are experiencing an issue with logging in there are a few steps you can take. Reset your password Clear your browser cache and cookies ...How to change your email address on your account
What is the issue you're facing? I am looking to change the email address associated with my account. How do I do this? Solution As a Participant: If you need to change your email address on your account you can do this on your profile. To get to ...How to add host users to your host groups
I want to add a new host user to a host group, How can I do this? When a new user is added, you would need to add and approve them to your domain by moving then to the (default group). You would also need to assign them to other appropriate host ...How to create a new custom Column within your Participant Summary using custom fields
What is the issue you're facing? I am trying to add a new custom column to my Onboarding participant summary using an existing custom field. How can I do this? Solution To create a new custom column you will need to have made custom fields first. If ...How to close an event manually
What is the issue you're facing? I'm hosting a Sourcing event and now wish to close the event. How do I do this? Solution In order to close your event you would need to ensure that all deadlines have passed. Note that if your event does not have a ...
Popular Articles
I am a supplier, I have received an invite but I cannot get access to the event
There are two ways to gain access to an event. 1) If you received a specific invitation e-mail, usually with the subject line like “New supply opportunity for....”, then in that e-mail is an activation link that takes you to the sign up page, where ...Can I remove documents that I have uploaded
What is the issue you're facing? I would like to remove some documents that I have uploaded. How can I do this? Solution Unfortunately, it is not possible for participants to remove files that you have uploaded. This is because it is possible that ...I have tried to sign up but it says my email has been taken so how should I proceeded.
What is the issue you're facing? I have tried to sign up but it says my email has been taken. What do I do now? Solution This usually happens when the person running the event has already registered you on your behalf. You may see a message like ...I have submitted my questionnaire, but want to edit it. How can I do this?
What is the issue you're facing? I have submitted my questionnaire, but I need to change something. How can I edit it? Solution Depending on the settings the Host has applied there are 2 ways to do this. Option 1 1. Go to the questionnaire and in the ...Why can I not access the documents?
What is the issue you're facing? I'm not able to see documents for this event. Why is this? Solution Some documents will be part of the invitation - These can be seen in your invitation email. To see other documents you may need to accept the ...