Knowledge Base
Market Dojo
For queries related to Market DojoSourcing
Our easy-to-use eSourcing software allows procurement teams to effectively manage data, minimise costs, and mitigate risk while delivering real value.Supplier Onboarding
Seamlessly integrated into our suite of eProcurement solutions, Supplier Onboarding is designed to support fast-paced and effective supplier onboarding.New Features
Please see the new features we have recently releasedSupport
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Recent Articles
How to create a new custom Column within your Participant Summary using custom fields
What is the issue you're facing? I am trying to add a new custom column to my Onboarding participant summary using an existing custom field. How can I do this? Solution To create a new custom column you will need to have made custom fields first. If ...How to add host users to the host groups
I want to add a new host user to a host group, How can I do this? When a new user is added, you need to add to approve them by moving then to the default group. You would also need to assign them to other appropriate host groups if need be in the ...Top 5 Recent Features - Jan 2025
Featured Highlights We are pleased to share a recap of our top 5 recent new features: 1. Sourcing - Improved Supplier Editing For Questionnaire Responses Everyone makes mistakes, and this feature helps your participants correct theirs, by allowing ...How to CC Collaborators into event correspondence
What's the issue you're facing? I am trying to CC my Collaborators into my events correspondence. How do I do this? Solution 1. To CC in collaborators you will first want to navigate to the Collaborators tab in your event and click on the "Edit" ...How do I contact Market Dojo support?
If you need to contact Support you have several options available to you. You can contact us via email, phone, submit a ticket via the portal or speak to us via Live Chat. Email Us You can email us at support@marketdojo.com. Call Us Call us on +44 ...
Popular Articles
I am a supplier, I have received an invite but I cannot get access to the event
There are two ways to gain access to an event. 1) If you received a specific invitation e-mail, usually with the subject line like “New supply opportunity for....”, then in that e-mail is an activation link that takes you to the sign up page, where ...Can I remove documents that I have uploaded
What is the issue you're facing? I would like to remove some documents that I have uploaded. How can I do this? Solution Unfortunately, it is not possible for participants to remove files that you have uploaded. This is because it is possible that ...I have tried to sign up but it says my email has been taken so how should I proceeded.
What is the issue you're facing? I have tried to sign up but it says my email has been taken. What do I do now? Solution This usually happens when the person running the event has already registered you on your behalf. You may see a message like ...I have submitted my questionnaire, but want to edit it. How can I do this?
What is the issue you're facing? I have submitted my questionnaire, but I need to change something. How can I edit it? Solution Depending on the settings the Host has applied there are 2 ways to do this. Option 1 1. Go to the questionnaire and in the ...Why can I not access the documents?
What is the issue you're facing? I'm not able to see documents for this event. Why is this? Solution Some documents will be part of the invitation - These can be seen in your invitation email. To see other documents you may need to accept the ...