How do I undo a final decision rejection in Supplier Onboarding?
What is the issue you're facing?
I have rejected a supplier but would like to undo the rejection. How do I do this?
Solution
From time to time we have seen users accidentally reject a supplier and/or want to bring a supplier back from being rejected. If you are in this situation and need to undo these please follow the below steps.
- Open Onboarding
- Search for the supplier
- Click on the Decision tab
- Click on the Undo Rejection button.
- Click on the Decision Notification tab
- Click on Confirm Decision
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