Can I accept an invitation to Supplier Onboarding with a different email address the one that was invited?
What's the issue you're facing?
Our business has been invited through one email address but I would like to accept and proceed with the Onboarding process using another. Can I do this?
Solution
Yes! You can proceed with an Onboarding invitation even if you weren't that which was invited.
There are 2 routes to being able to do this.
Route 1
If nobody else has clicked on the one time access link, you can use this link to sign up and then gain access to the event via your new account.
Route 2
If someone else has already used the one time access link, then you will need to contact the host who invited you and request that they add your email address to your supplier profile's "contact list". Once you have been added you will then be able to complete the submission.
If you are not sure who your host you will need to register the user that was invited first so that you can either view who the inviting host is within the submission (available in the event overview), or you can contact them directly through the messages tab to request your preferred contact be added to the contact list.