How can I contact my host in regards to an Onboarding Event?
What is the issue you're facing?
I would like to contact my host regarding an Event I have been invited to. How can I do this?
Solution
Here are some steps on how to do this.
Access the Event: Log in to your Market Dojo account and navigate to the specific event you wish to respond to.
Open the Messages tab: Within the event, locate and select the "Messages" tab (far right of the page). This section serves as the Message Board for the event and will allow the host to post messages to you and for you to direct message your host if need be.
Compose and Send a Message: Click on the option to create a new message, enter your subject and message content, and send it. The host will receive your message and can respond directly through the platform.
Once you have sent your message you will see a banner at the top to say your message has been sent and you will also see it in the messages thread.
If you encounter technical issues or require further assistance, contact Market Dojo's support team at support@marketdojo.com.
Note : any messages you send to the host will be private, other participants cannot see your messages.
Related Articles
Am I able to delete a contact in the Supplier Oboarding event I have been invited to?
What's the issue you're facing? In a Supplier Onboarding event we've been invited to can we delete a contact that does not need to be part of the event? Solution This will depend on whether or not when you were invited the hosts granted you either ...Supplier Onboarding Event Configuration Checklist
Before finalising your SIM Dojo onboarding process and inviting suppliers, we recommend checking that you’ve done the following: Essential: Mapped out your current onboarding process and considered whether this could be optimised / improved Top tip: ...How to complete an Onboarding event as a supplier
What is the issue you're facing? I have been invited to an Onboarding event. I have accepted the invite but am unsure on what to do. If you haven't yet accepted the invite, see here for how to accept an invitation to an Onboarding event. Solution In ...What so the settings for 'Onboarding Settings - Notification Contact' mean?
What is the issue you're facing? I would like to know what the Notification Contact settings is for within the Onboarding Settings. Solution These setting determine who the notifcations that are sent for your Onbarding event are sent to as well as ...How do I state who my Supplier Onboarding event owner will be? (Required)
What is the issue you're facing? Whilst creating my Supplier Onboarding event how do I specify who my event owner should be? Solution By default the owner of your SIM onboarding event will be the user who creates it (the Superhost), however this can ...