How to delete a document
What is the issue you're facing?
I would like to know how to delete a document from my event. How can I do this?
Solution
Whether or not you can delete a document depends on how that document was uploaded to the event.
Host uploaded document
If you want to delete a document that you as the host or one of your collaborators uploaded to the event you need to:
- Go to your event and go to the Documents tab
- Click on the Edit button in the bottom right corner
- You'll then see an edit option and a delete icon appear to the right of the document names
- Click on the Delete icon next to the relevant document and click on OK to confirm
- You'll then see that document disappear from the list of documents. Now scroll to the bottom and click on Save Changes.
Participant uploaded a document directly to the Documents tab
- Go to your event and go to the Documents tab
- You'll see a list of documents that you as the host have uploaded and that your suppliers have uploaded. You'll be able to see which documents have been uploaded directly to the Documents tab as there will be a text box to the left of the document name that says Uploaded Here
- To delete a document click on the Delete icon to the right of the document and then click on OK when you are prompted
Participant has uploaded a document to a questionnaire
If a participant has uploaded a document to a questionnaire you are not able to delete this from the Document tab. If they have made a mistake and need to change the document you can allow re-submission on the questionnaire and this will then allow them to change and re-submit their answers, including any documents that they have uploaded.
You can see which Questionnaire a document has been uploaded to in the text box to the left of the document name.
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