How do I setup a question with follow on questions in my questionnaire?
What is the issue you're facing?
I would like to setup a question or questions that have follow on questions that are dependent on the suppliers answers to the initial question. How can I do this?
Solution
A question with follow on questions is referred to as a dynamic question. Whether or not a dymamic question is displayed to your suppliers will depend on their response to the initial question.
For example in your first queston you could ask a supplier if they have an ISO27001 certification via a Yes/No question and if they answer Yes in your follow on question you could ask them to upload their ISO270001 certificate. If they answer No however, this follow on question would not display for them as it would not be relevant.
Another important thing to note with dynamic questions is scoring. Only the first question will be scores. On each of the follow on questions you will not be able to setup any scoring as these options will be greyed out.
To setup follow on or dynamic questions you need to setup the initial question in your questionnaire that they dynamic questions will branch out from.
Setting up a dynamic question
To setup dynamic questions:
- First create your first question in your questionnaire that the other questions will branch from and then click on Save Changes.
- Now click on the Add a new question button.
- You now need to create the follow up question so type in the question and set the type if question and the relevant answers/type of answer. However note there is now a new drop down option under 'Display When'.
- On the Display When drop down select the question that your current question should branch from. Note that the questions will be displayed in question and section order.
- You should then see another new option for Has Value appear. This should display the answer value for the question this question is branching from. Select the appropriate answer that if supplier would select to make this question appear for them.
- Click on Save Changes.
- In the example above if the supplier answers yes to the 'Do you have liability insurance?' question then the second question, 'Please upload a copy of your insurance documents' will display for them, whereas if the answer no to the first question this will not display for them.
*Note that if you need to delete a question, if that question has dynamic questions that are dependant on this question you will not be able to delete it without removing or amending the dynamic questions first.
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