I have accidentally rejected a supplier
What's the issue you're facing?
I have accidentally rejected a supplier in the Supplier Onboarding module, how do I change this?
Solution
If you need to undo a reject decision:
1. Log into your Market Dojo platform
2. Navigate to the Supplier Onboarding module
3. Click on the Participant Summary tab
4. Search for the supplier in question and click on them
5. Click on the Decisions tab
6. On the far right hand side you will see an 'Undo Rejection' button. Click on this.
7. This will then give you a pop-up screen like the below where you can place any notes supporting your decision.
8. If you click on the Decision Notification tab you can also decide on if you would like to notify the participant of your decision.
9. Once you are done click on the 'Confirm Decision' button.
Related Articles
How do I make an Approval in Supplier Onboarding?
What is the issue you're facing? I need to make an approval in Supplier Onboarding. How can I do this? Solution Please follow the below steps on how to make an approval on SIM: Firstly sign into Market Dojo, then go to Onboarding and then go onto ...Supplier Onboarding Event Configuration Checklist
Before finalising your SIM Dojo onboarding process and inviting suppliers, we recommend checking that you’ve done the following: Essential: Mapped out your current onboarding process and considered whether this could be optimised / improved Top tip: ...I accidentally deleted a supplier in Supplier Onboarding. Can I undo this?
What's the issue you're facing? I accidenally deleted a supplier in the Supplier Onboarding module. Is there a way that I can restore them? Solution So long as you did not empty the recycle bin, then yes you can restore the supplier. To do so ...What do the different participant status' mean in Supplier Onboarding?
What is the issue you're facing? I would like to understand what all of the different participant status' are in Supplier Onboarding and what they all mean? Solution In the onboarding or event process, suppliers can be assigned different statuses to ...I need to setup approvals for my suppliers before I onboard them via Supplier Onboarding. Is this something that can be done?
What is the issue you're facing? Before I onboard my suppliers I need to be able to approve their answers to questionnaires and the documents they upload. Is there a way to do this? Solution One of the benefits of Supplier Onboaridng is that it ...