I have tried to sign up but it says my email has been taken so how should I proceeded.

I have tried to sign up but it says my email has been taken so how should I proceeded.

This usually happens when the person running the event has already registered you on your behalf.

You may see a message like this:

"Email has already been taken. Note: you may have already registered or a company you work with might have registered you. Please use the 'Can't access your account?' link above to reclaim your password."

To recover your account, you can follow these steps.
1. Go to the marketdojo website.
2. Click the login button.
3. At the bottom of the login form there will be a link Can't access your account? .
4. Follow the link, and enter your email address.
5. Click 'Send'.
6. You should receive a password reset email with further instructions.  This may take a few minutes, and please check your spam folder if it is not received.  If it does not arrive within about 10 minutes, please let us know.

    • Related Articles

    • How do I change my email address?

      Currently it is not possible to change your email address in Market Dojo.  If you need to use a different email address, the quickest solution is to create a new account. If there are reasons why you need to keep your existing account, please contact ...
    • How to configure Integration with Google SSO

      Google SSO Integration with Google allows your team to sign in to Market Dojo using their Google accounts, and reduces the friction associated with logging in. Pre-requisites To enable the integration, you will need to have permission to administer ...
    • Create a Power BI Report

      Power BI can be used to report on data extracted from Market Dojo. Currently questionnaire answers and events are supported. Steps Login to Market Dojo Goto your profile page, make a note of your E-mail and Market Dojo API Key Go to ...
    • How to configure SSO integration with Azure Active Directory

      What does Azure Active Directory do? Azure is Microsofts Cloud. Active Directory allows organisations to administer security centrally.  By integrating with Azure, users can sign on to Market Dojo using their Microsoft credentials. It helps IT teams ...
    • How to configure SSO integration with Okta

      What does Okta do? Okta allow organisations to adminster security centrally.  Here is an explainer video of what it means for end users: https://screencast.com/t/GKzEGtJF3VA9 The rest of this guide explains how to use Okta with Market Dojo. Configure ...