I have tried to sign up but it says my email has been taken so how should I proceeded.

I have tried to sign up but it says my email has been taken so how should I proceeded.

What is the issue you're facing?

I have tried to sign up but it says my email has been taken. What do I do now?

Solution

This usually happens when the person running the event has already registered you on your behalf.

You may see a message like this:

"Email has already been taken. Note: you may have already registered or a company you work with might have registered you. Please use the 'Can't access your account?' link above to reclaim your password."

To recover your account, you can follow these steps.
1. Go to the Market Dojo website. https://marketdojo.com
2. Click the login button.
3. At the bottom of the login form there will be a link to reset your password. 

4. Follow the link, and enter your email address.
5. Click 'Send'.
6. You should receive a password reset email with further instructions.  This may take a few minutes, and please check your spam folder if it is not received.  If it does not arrive within about 10 minutes, please let us know.

    • Related Articles

    • My password does not work

      What is the issue you're facing? I am trying to log in but my password is not working. Why is this? Solution Firstly please try re-setting your password. The link for re-setting your password is here: ...

    • How do I reset my password?

      I have forgotten my password and need to reset it, how do I do this? In order to reset your password you will need to follow the steps below. 1) On the login page, please click on the button 'Reset Password', 2) This will bring you to a new screen ...

    • I accidentally registered as a Host rather than as a Participant - how can I change this?

      What is the issue you're facing? I accidentally registered as a Host rather than a Participant, or as a Participant instead of a Host. How can I change this? Solution Once you have registered as either a Host or Participant, it is not possible for ...

    • Can two people user the same login

      What is the issue you're facing? I have two users. Can they both use the same login to view events on Market Dojo? Solution It is possible for two people to review the auction with the same user details, however it is not recommended. The system is ...

    • How to configure integration with Spend HQ (Per Angusta)

      If you use both Market Dojo and Spend HQ, you can enable integration between the two systems. What this allows you to - move from one to the other without signing in again - create Market Dojo events from inside Spend HQ - report savings from Market ...