Why am I unable to make an approval in Supplier Onboarding?

Why am I unable to make an approval in Supplier Onboarding?

What is the issue you're facing?

I need to make some approvals in Supplier Onboarding but I'm not able to. Why is this?

Solution

There could be a few reasons why you are unable to make an approval on SIM, please see these below:
  1. You are not an allocated approver for this specific supplier
  2. The supplier is still in a status of 'Submission In Progress'
  3. The scoring has not yet been completed for this supplier
  4. The previous approval steps before yours have not yet been completed
If none of the above apply, please contact support@marketdojo.com for assistance


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