Why can I not access the documents?

Why can I not access the documents?

What is the issue you're facing?

I'm not able to see documents for this event. Why is this?

Solution

Some documents will be part of the invitation - These can be seen in your invitation email.
To see other documents you may need to accept the invitation.
If there is a Pre-qualification questionnaire, you must answer this before you are allowed access to see the relevant documents
    • Related Articles

    • Can I remove documents that I have uploaded

      What is the issue you're facing? I would like to remove some documents that I have uploaded. How can I do this? Solution Unfortunately, it is not possible for participants to remove files that you have uploaded. This is because it is possible that ...
    • I am a supplier, I have received an invite but I cannot get access to the event

       There are two ways to gain access to an event.   1) If you received a specific invitation e-mail, usually with the subject line like “New supply opportunity for....”, then in that e-mail is an activation link that takes you to the sign up page, ...
    • I need to upload a new document as the old one has expired

      What is the issue you're facing? My documents have expired and I now need to update them. How do I do this? Solution To replace your expired document(s). Please follow the following steps 1. Login at https://secure.marketdojo.com/ (note that if you ...
    • I have a question about an event I am taking part in

      What is the issue you're facing? I have some questions about an event I am taking part in. Who can I speak to about this? Solution We are always happy to help with any general questions about how to use Market Dojo. You can contact us via Live Chat ...
    • Can two people user the same login

      What is the issue you're facing? I have two users. Can they both use the same login to view events on Market Dojo? Solution It is possible for two people to review the auction with the same user details, however it is not recommended. The system is ...