Why can I not access the documents?

Why can I not access the documents?

What is the issue you're facing?

I'm not able to see documents for this event. Why is this?

Solution

Some documents will be part of the invitation - These can be seen in your invitation email.
To see other documents you may need to accept the invitation.
If there is a Pre-qualification questionnaire, you must answer this before you are allowed access to see the relevant documents
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