I have a question about an event I am taking part in

I have a question about an event I am taking part in

What is the issue you're facing?

I have some questions about an event I am taking part in. Who can I speak to about this?

Solution

We are always happy to help with any general questions about how to use Market Dojo. You can contact us via Live Chat or email us at support@marketdojo.com.

However, if your question is about the details of the event, for example...
  • You want to check that the host has received your message
  • You need more detail about the lots
  • You want to be given access to the event
The best person to contact is the event host.   

The Hosts contact details can be found on the event overview tab, or you can send them a message from the Messages tab.
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