I am logged in but I can not see my event, what should I do?

I am logged in but I can not see my event, what should I do?

What is the issue you're facing?

I am logged to the Market Dojo portal, but I can not see my event, what should I do?

Solution

  1. When you are logged in to see any Sourcing events you have been invited to/are taking part it navigate to the Dashboard.
  2. Here you can see an overview of all events that you have been invited to or are a part of. 

  1. If you can't see your event click on the Events button in the top menu bar. 
 
  1. This will then list all of your Sourcing events that you have been joined or been invited to and will display the status of that event. 

Still cannot see your event?

If you still cannot see your event listed here it is likely that one of the following things has happened:
  1. The email address of the account that you are logged in with was not directly invited.
    1. Note that only email addresses that were invited directly will be able to see the invitation. 
    2. If this is the case you have 3 options to resolve the situation. 
      1. You can ask the host of the event to invite you as a participant.
      2. If a different account was invited and you have access to that account you can log in and join the event with that account.
      3. If you have the invite code for the event you can use this to request to join the event. 
        1. How can I join an event with an invite code?
  1. If you could see the event previously but can no longer see it:
    1. You may have been removed from the event by the host.
    2. The event may no longer exist.

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