How to invite a new participant to your "Live Event"

What is the issue you're facing?

I want to invite a new participant to my "Live Event", how do I do this?

Solution

Please see the below steps on how to invite a new participant to your event after the event has been launched:

1) Firstly you will need to put the event into edit mode.  We would recommend doing this by going onto the 'Overview' tab but you should be able to access this from the 'Participants' tab as well. Scrolling to the bottom of the page, click on the 'Edit' button:

2) Once the event is in edit mode, please go to the 'Participants' tab before you then scroll to the bottom of the page (below all your existing participants) you will see a button called 'Add New Participant', please click on this button:

3) This will then bring a pop up box where you can add the email address of the participant you would like to invite:

4) Once you have added their email address, click on the 'Add' button.

5) After you clicked on the 'Add' button, you should see the new participant at the bottom of your existing participants. To then send the invite email to this participant, click 'save changes'.

Note(s): This will also take your event out of edit mode.

           

  - If a participant is claiming they have been invited, have accepted but do not have access, please check that the event is not in a "closed" state and that the deadlines for questionnaires, RFP's or RFQ's are in the future. If these dates are in the past the supplier will not have access to that part of the event.

• Related Articles

• How do I re-send send an invitation to a participant in my event?

  What's the issue you're facing? I want to re-send an invitation to a participant for my event. How do I do this? Solution Why might I need to resend an invitation? I have invited the wrong person to my event and need to resend an invitation to a new ...

• How do I invite participants to my event?

  What is the issue you're facing? I have built my event and now need to invite my suppliers. How do I do this? Solution The final stage of setting up a new event is inviting your participants. From the final “Invite Participants” tab click on “Add New ...

• How do I add a new questionnaire to an existing live event?

  What's the issue you're facing? I have a live event but I would like to add a new questionnaire to it. How can I do this? Solution Firstly you would need to navigate to your event and go to the Overview tab. Once there are the bottom right of the ...

• How to create a new event from an event template

  What is the issue you're facing? I would like to create an event from a template that has previously been created. How do I do this? Solution The first thing you will need to do is navigate to the Sourcing module. from the Modules drop down at the ...

• I am a supplier, I have received an invite but I cannot get access to the event

  There are two ways to gain access to an event. 1) If you received a specific invitation e-mail, usually with the subject line like “New supply opportunity for....”, then in that e-mail is an activation link that takes you to the sign up page, where ...