How do I reject and/or remove a supplier from an event?

How do I reject and/or remove a supplier from an event?

What is the problem you're facing?

I want to remove or reject a supplier from my event. How do I do this?

Solution

To remove a suppliers access from an event you would first need to reject the participant in question.

To Reject a participant from an event : 

1. Open the event in question and navigate to the "Participants tab" .
2. On the far left of the page should be an "Approval" column, click on the drop down next to the supplier you wish to reject and select the "Reject" option. 

3. You will then be presented with a pop up with an option to record a note as to why the participant was rejected, along with the tick box as to whether you would like the participant to be notified (this is optional). If not, please click confirm decision and your participant will now be rejected.


To Remove a supplier from your event :

Please first follow steps 1-3 in the paragraph above ^^ (Note that you would need to reject a supplier before you can delete them).

4. Once the supplier has been rejected place the event into Edit Mode.
5. Navigate to the Participants tab and you will see a trash bin icon next to your participants. Click on the one relevant to the participant you wish to delete from the event and click OK when you are asked if you're sure. The participant should then disappear from the participants list. 



Note : Please beware that removing a participant will also remove all of their uploaded data to an event and this will not be recoverable so if this data may be needed in future for audit purposes it may be best to just reject the participant from the event and not fully delete them. 

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