How can I remove/delete someone from my event?
What is the issue you're facing?
I need to remove someone from my event. How can I do this?
Solution
PLEASE READ FIRST :
Before we explain how to remove/delete someone from your event, it is important to know that once they have been deleted it is impossible to retrieve any questionnaires / bids that they have completed prior to being deleted, with this in mind it is better to reject them than remove them unless absolutley necessary. Once they have been deleted all their info/submissions will be deleted. There information will not be deleted if they have only been rejected.
Rejecting a supplier
If you still wish to remove/delete someone from your event, please follow the below steps:
1) Firstly you will need to go onto the 'Participants' tab on your event.
2) Once here you will need to reject them. If you find the supplier you wish to remove, to the left hand side of their name you should see a dropdown under the approval column which is showing a green tick. Click on this drop-down and select 'Reject' (by selecting reject an automated email will be sent to them advising them that they have been rejected from the event):
3) After you have selected 'Reject' this will change to a Red Cross:
Deleting a supplier
1) Once you have rejected them, scroll to the bottom of the page and select the 'Edit' button to put the event into edit mode:
2) Once in edit mode, you should then see a bin icon to the right hand side of the supplier you wish to remove.
3) A pop up box will appear asking you to confirm that you wish to delete them.
4) Once you have confirmed. Scroll to the bottom of the page and click 'Save Changes' to confirm changes and take the event out of edit mode
5) You will now no longer see this supplier on your participants tab, and your participant will no longer see this event within their profile.
* Please note that once a supplier has been deleted, all their info/submissions will also be deleted and is irretrievable.
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