Participants
How do I accept a participant to my event?
What is the issue you are facing? I have a participant that has not been automatically accepted to my event and I need to accept them manually. How do I do this? Solution You would need to accept a participant to an event if they have joined through ...
How do I download a summary report on the participants I have invited to my event?
What is the issue you're facing? I would like to download a summary of my participants, how can I download this? Solution In order to download a summary of your participants from an event you need to do the following: Go to your event and click on ...
Changing suppliers account details
What's the issue you're facing? I need to amend the email address of a participant that I have invited to a Sourcing event. Is there a way to do this? Solution If you need to change the email address of a participant, then the simplest way to do it ...
How can I tell if my supplier has seen the invitation for the event or if the invitation has been delivered?
What's the issue you're facing? I have sent an invitation to a supplier and I'm not sure they've received it. How can I check if it's been delivered or if they've seen it? Solution Go to the Participants tab and find the participant you want to check ...
How do I re-send send an invitation to a participant in my event?
What's the issue you're facing? I want to re-send an invitation to a participant for my event. How do I do this? Solution Why might I need to resend an invitation? I have invited the wrong person to my event and need to resend an invitation to a new ...
How can I remove/delete someone from my event?
What is the issue you're facing? I need to remove someone from my event. How can I do this? Solution PLEASE READ FIRST : Before we explain how to remove/delete someone from your event, it is important to know that once they have been deleted it is ...
How to invite a new participant to your "Live Event"
What is the issue you're facing? I want to invite a new participant to my "Live Event", how do I do this? Solution Please see the below steps on how to invite a new participant to your event after the event has been launched: 1) Firstly you will need ...
Intelligent Notifications in Market Dojo
What are Intelligent Notifications in Market Dojo Whilst using Market Dojo for your Live Events, we have created Intelligent Notifications to be sent to your suppliers 12-36 hours before key deadlines. This saves you time, as you do not need to ...
How do I re-accept a participant that has declined the invitation or been rejected from my event?
What is the issue you're facing? A participant has declined an event or been declined as they failed a questionnaire. How can I re-accept them to my event? Solution If a participant has been declined you can accept them again on the participants tab. ...